If you have any questions that are not answered by our FAQ’s, please contact our Customer Services team via the contact form below. We aim to reply to your enquiry within 48 hours.
I have reached out three different time to get a return label and I have not received any response from you regarding my return. I would like to get a larger size. As of now I will never buy from this company again.
Hi Nancy! I'm so sorry you haven't gotten your label. We have actually sent it various times and reached out! Can you check spam? I can also link it here if needed. Please reach out to kate@cynthiarichard.com if you see this as the emails seem to not be getting through or are going to spam. Xoxo
Love the look but i wish they had half sizes. The art is are very steep for my foot and the shoe so is super hard. There’s no cushion inside however the shoe look beautiful and I’m going to add a shoe pad and hopefully that will help.
Thanks so much for the review Brandee! Although a lot of people do find them comfortable we are going through great lengths with our factory to make them even more comfortable ! As a family business we are so thankful for the support and honest feedback. We appreciate you. If you have any other questions or thoughts you can also email Kate@cynthiarichard.com
Cute, comfy and keeps it sexy when you don’t exactly want to wear a heel!
Our thoughts exactly!! Thank you so much for the love and support .
I actually ordered my regular size which is a 7 and they fit prefect. The color was vibrant & prefect for spring/summer